Each year, new trends emerge that contact center executives must pay attention to, and 2020 is no different. Here are seven trends that will impact centers this year and the foreseeable future.
We have moved to a once per month publication schedule in 2020. If you're craving more of our content in between newsletters, follow us on social media! Otherwise, we'll see you next month.
LeadSpring BPO, 11149 Rockville Pike, Suite 100 – 546, Rockville, MD 20852, United States, 877-535-1690
